Privacy Policy

Last updated: June 15, 2026
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This policy is provided for informational purposes and does not constitute legal advice.

Last updated: June 15, 2026

Introduction

SafeSphereHub ("we," "our," or "us") operates SafeSphere, a safety reporting and investigation workflow platform, available at https://safespherehub.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, pilot programs, and related services.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

### Account and contact information

When you register, request a demo, or contact us, we may collect:

  • Name, work email address, and phone number
  • Company name, job title, and department or site
  • Account credentials (passwords stored in hashed form)
  • Communications with our team (support, pilot onboarding, sales)

### Safety report and case data

SafeSphere is designed to manage safety reports and investigations. Depending on your organization's configuration, the Service may process:

  • Report type, description, severity, and classification
  • Date, time, location, site or plant identifiers
  • Photos, documents, and attachments submitted with a report
  • Witness names, roles, and statements (where provided)
  • Investigation notes, actions taken, assignments, and closure outcomes
  • Audit history (who viewed or changed a record and when)

This data may include special categories of information in some jurisdictions (for example, health and safety-related details). Your organization is typically the controller of operational safety data; SafeSphereHub processes it on your instructions to provide the Service.

### Usage and technical data

We automatically collect:

  • Device and browser type, operating system, and screen resolution
  • IP address and approximate location (city or country level)
  • Log data: pages visited, features used, errors, session duration
  • Security and diagnostic information

### Information from third parties

We may receive information from:

  • Identity providers if single sign-on (SSO) is enabled for your organization
  • Service providers that help us host, secure, email, or analyze the Service
  • Your employer or organization administrator when accounts are provisioned
How We Use Information

We use information to:

PurposeLegal basis (GDPR, where applicable)
Provide, operate, and maintain the ServiceContractual necessity
Authenticate users and enforce role-based accessContractual necessity; legitimate interest
Support pilot rollout, onboarding, and customer supportContractual necessity; legitimate interest
Send transactional messages (password reset, case notifications)Contractual necessity
Improve features, reliability, and securityLegitimate interest
Detect fraud, abuse, and unauthorized accessLegitimate interest
Comply with legal obligationsLegal obligation
Send product updates (with opt-out where required)Legitimate interest or consent

We do not sell personal information.

Data Storage and Security

We implement administrative, technical, and organizational measures designed to protect information, including:

  • Encryption in transit (TLS) and encryption at rest where supported
  • Role-based access controls and audit logging
  • Restricted access to production systems on a need-to-know basis
  • Backup and recovery procedures

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

In the event of a personal data breach likely to affect your rights, we will notify affected users and regulators as required by applicable law (including, where applicable, within 72 hours under GDPR).

Data Sharing

We do not sell personal information. We may share information:

  • With your organization: Administrators and authorized safety teams according to your account roles
  • With service providers: Hosting, email delivery, monitoring, and support tools bound by confidentiality and data-processing terms
  • For legal reasons: When required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or asset sale (with notice where required)

A current list of categories of sub-processors is available on request at contact@safespherehub.com.

International Data Transfers

If you access the Service from outside the country where our infrastructure is located, your information may be transferred to and processed in other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms for transfers from the EEA, UK, or Switzerland.

Data Retention
Data typeTypical retention
Account dataDuration of the account plus up to 30 days after deletion
Safety reports and case recordsAs configured by your organization and applicable law; often retained for investigation and audit periods
Usage logsUp to 12 months unless longer retention is required for security
Support correspondenceUp to 3 years
Legal or billing recordsAs required by applicable law

After account termination, we delete or anonymize data within a reasonable period unless retention is required by law or your organization's agreement.

Your Rights

Depending on your location, you may have the right to:

  • Access a copy of your personal data
  • Correct inaccurate information
  • Delete your data (subject to legal and contractual limits)
  • Export data in a portable format where technically feasible
  • Restrict or object to certain processing
  • Withdraw consent where processing is consent-based
  • Lodge a complaint with a supervisory authority (EEA/UK users)

### California residents (CCPA/CPRA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information. We do not discriminate against you for exercising privacy rights.

To exercise rights, contact contact@safespherehub.com. We may verify your request before responding.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you signed in and maintain session security
  • Remember preferences
  • Understand how the Service is used (analytics, if enabled)
  • Protect against abuse

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

We do not use cookies to sell personal information.

Children's Privacy

The Service is intended for workplace and organizational use. It is not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. For material changes, we may provide additional notice by email or in the Service where appropriate.

Contact Us

For privacy questions or requests:

  • SafeSphereHub
  • Email: contact@safespherehub.com
  • Website: https://safespherehub.com